Privacy Policy
Last Updated: August 2026
1. Information We Collect
Depending on how you use our website, we may collect:
- Your name
- Phone number
- Email address
- Booking or rental details
- Information you provide through our contact or enquiry forms
- Any message or information you voluntarily send to us through WhatsApp, email, or other communication channels
We may also collect basic technical information such as your IP address, browser type, device information, and website usage data.
2. Why We Use Your Information
We use your information to:
- Respond to your enquiries
- Confirm and manage rental bookings
- Contact you regarding your booking or enquiry
- Provide customer support
- Improve our website and services
- Prevent misuse, fraud, or unauthorized activity
We do not sell or rent your personal information to third parties.
3. WhatsApp & Other Communication
If you choose to contact us through WhatsApp, your message and phone number will be processed through WhatsApp according to WhatsApp’s own privacy practices.
We may use your contact details to respond to your enquiry or provide information related to your rental.
4. Cookies & Website Data
Our website may use cookies or similar technologies to improve website functionality, understand how visitors use the website, and improve our services.
You can control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
5. Sharing Your Information
We only share personal information when reasonably necessary to provide our services, operate the website, process a booking, comply with applicable law, or protect our business and customers.
Where third-party services are used on our website, such as hosting, analytics, maps, forms, or communication services, those providers may process information according to their own privacy policies.
6. Keeping Your Information Safe
We take reasonable steps to protect the information you provide to us from unauthorized access, misuse, loss, or disclosure.
However, no website or online service can guarantee complete security.
7. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, booking records, legal, accounting, or other legitimate business requirements.
8. Your Privacy Choices
You can contact us if you want to:
- Know what personal information we have about you
- Request correction of inaccurate information
- Ask us to delete information where applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
Some information may need to be retained where required by law or for legitimate business purposes.
9. Children's Privacy
Our services are intended for adults who are legally permitted to rent and operate a vehicle. We do not knowingly collect personal information from children for rental purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time if our services, website, or applicable laws change.
The latest version will always be published on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
Kolkata Bike Rentals
Phone: +91 82402 08637
Email: contact@kolkatabikerentals.com
Address: 27/P, Alipore Rd, Chetla, Kolkata, West Bengal 700027